Free shipping on orders over $35! International: over $65!
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What is my ring size?

CLICK HERE TO PRINT YOUR RING SIZER.  Soft silicone rings could fit differently than hard rings!


Do you ship to my country?

Yes! We will ship to most countries overseas. Please note that customers living outside of US and Canada are responsible for any duty or customs fees which may be collected upon the delivery of your package.


How much does shipping cost?

US & Canada: Enjoy free shipping on orders over $35!

International: Enjoy free shipping on orders over $65!

It depends on the selected shipping method and product weight! You'll get a shipping quote at checkout, before making a payment. That's the most accurate way to check ;)

Please note that customers living outside of US and Canada are responsible for any duty or customs fees which may be collected upon the delivery of your package.

When do you ship my order?

Orders are shipped within 24 business hours. In rare cases that we can't ship your order sooner, we'll contact you!

 

When will I get my order?

Standard shipping:

• Canada:
Silicone rings usually arrive in 3 to 4 business days.
Bow ties usually arrive in 1 to 2 business days in B.C., 3 to 5 business days for rest of Canada. 

• USA:
Silicone rings usually arrive in 3 to 4 business days.
Bow ties usually arrive in 4 to 7 business days

• International: 10 to 15 business days, plus occasional customs delay.

Note that the standard shipping method does not have a tracking number, and there is no guarantee on the exact delivery date.

Expedited shipping:

Expedited US orders usually arrive in 1 to 3 business days. If you need your order by a certain date, it's best to contact us before placing an order, so we can make sure it arrives in time!

If you are in a rush, you can place an order with us and write in the comment the date you need the order by. We will only ship your item if it can make it to you in time!

Can I have a custom bow tie made?

Yes! We can customize the length and color-ways for your bow tie at no extra charge.

For wing tip collar shirts that expose the entire bow tie, we  can also remove the bow tie hardware. Just leave us a comment at check out, including your neck size.

If you want a custom design for a special occasion, we can do it too! 

Contact us to ask us any bow tie question on your mind. 

 

What is your return policy?

Silicone wedding rings can be returned or exchanged within 30 days without re-stocking fee, and have a 6 month warranty.

You can return your bow tie order within 14 days of receiving it, in original condition, and receive a full refund minus a 12% re-stocking fee.


Custom orders are not eligible for returns and refunds, since they are one-offs made to your request.

Can't find answers to your questions? Contact us and we'll get back to you asap!